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Privacy Policy

Last Revised: February 2020

Thank you for visiting Kids’ Growing City website, referred to herein as “this website”.
This Privacy Policy is subject to change by Kids’ Growing City. (hereinafter “Company”) at any time and at our discretion without notice by updating this posting.
We understand the importance that Internet users place on privacy, and this Privacy Policy describes how we use personal information that is collected at our websites.

Please read this Privacy Policy before using this website or submitting any personal information.

By using this website, you accept the privacy practices contained in this Privacy Policy. You are encouraged to review the Privacy Policy whenever you visit the website to make sure you understand how any personal information you provide will be used.

We take Children’s Privacy very seriously. Our Terms & Conditions only allow this website to be accessed by persons thirteen (13) years or older.

  1. Information We Collect
  2. Personally Identifiable Information

In order to serve our customers, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, and sometimes credit card information when such information is voluntarily submitted by our visitors. Sensitive information such as credit card details are NOT stored on our own servers but passed directly to our secure payment provider. We do not sell to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may disclose personally identifiable information collected ONLY IF we have received your permission beforehand (such as to fulfill a third party order) or in very special circumstances, such as when we believe that such disclosure is required by law or for other special cases described below.

We may also periodically conduct surveys of our subscribers and customers from time to time so we can improve on the products and services that we provide.

By permitting us to collect this information, you will be able to receive information on products and services that may be of interest to you, including related third party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service. We may also use this information to contact you about joint venture opportunities if it appears that you would be a suitable joint venture partner.

By submitting your email address on this website, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us.

  1. Non-Personally Identifiable Information
    We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made, and compile aggregate data to help serve site visitors better. For example, we may use such data to tailor our advertisements, develop proper survey questions, improve our business, etc.

As another example, we may use session and persistent “cookies,” session logs, web beacons, GIF/pixel tags, banner ads, third-party click tracking analytics tools (such as Google Analytics), third party retargeting networks that may display our advertisements to you on other sites that you visit to remind you about us, and third party networks that serve user-requested emails (e.g., for a refer-a-friend email) to collect non-personally identifiable or other aggregated information about site visitors.

Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our website.

Emails or newsletters that we send electronically may use techniques such as web beacons or pixel tags to gather email metrics and information to improve the reader’s experience, such as the number of emails that are opened, whether they were forwarded or printed, the type of device from which they were opened, and the location (e.g. city, state, and county) associated with the applicable IP address.

If you visit this site with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and we may track aggregate data about the number of visits to this site with an open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.

Other parties such as advertising partners and analytics companies may also be collecting information about your online activity across various websites over time. The information collected by those third parties may include identifiers that allow those third parties to tailor the ads that they serve to your computer or other device.
Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.

Please note that you do have the option to configure most web browsers to NOT accept cookies. However, be aware that disabling cookies may keep you from having access to some functions or services on our website or the web-hosted software that runs on our website.

  1. Third Party Actions

We do not control and are not liable for the actions of any third parties who we may promote. We pride ourselves in working with quality companies, but have no control over the actions of those third parties. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.

  1. Cookies

We may use cookies to deliver content that is specific to your interests. Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our website.

  1. IP Addresses

We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.

  1. Third Party Websites

This website and/or the products and/or services offered herein may direct you to websites that are owned and/or controlled by third parties. We have no control over those third parties and are not responsible for the content or the privacy practices of those sites or companies.

  1. Children under the age of 13 This website is intended to be used by parents of children and teachers of students.  For more information about our privacy policy for children under the Age of 13 see below. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@kidsgrowingcity.ca.We will inform parents and legal guardians (as used in this policy, “parents”) about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children”). We will obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information.

    This policy notifies parents of:

    • The types of information we may collect from children.
    • How we use the information we collect.
    • Our practices for disclosing that information.
    • Our practices for notifying and obtaining parents’ consent when we collect personal information from children, including how a parent may revoke consent.
    • All operators that collect or maintain information from children through the Website.

    This policy only applies to children under the age of 13 and supplements our general privacy policy. Only our general privacy policy applies to teens and adults.

    Terms that are defined in the general privacy policy have the same meanings as used in this Privacy Policy for Children Under the Age of 13.

    INFORMATION WE COLLECT ON CHILDREN

    Parents can access many parts of the Website and their content and use many of its features without providing us with personal information for their children. However, some content and features are available only to registered users and/or require us to collect certain information, including personal information, and allow for parents to provide optional information on their children. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the Website.

    We only collect as much information about a child as the parent agrees to disclose.

    A parent of child may provide us with the following information to register with this website: the child’s first name, last name, email address, and physical address. We specify whether information is required or optional when we request it. Parents may also post through our Website or social media pages photographs of their children engaged in our products and services, and/or comments about their children that may include their name.HOW WE USE YOUR CHILD’S INFORMATION

    We use the personal information we collect from you about your child to:

    • register him or her with our services and on our site;
    • communicate with him or her about activities or features of the Website that may be of interest;
    • fulfill orders and mail packages related to membership services in his or her name;
    • enter him or her into contests, sweepstakes, or other promotions that you enter them into on our Site or through email.

    OUR PRACTICES FOR DISCLOSING CHILDREN’S INFORMATION

    We do not share, sell, rent, or transfer children’s personal information other than as described in this section.

    We may disclose children’s personal information including name, email, and likeness:

    • On our social media platforms and Website when the child’s personal information was voluntarily shared/posted by a parent of their child.
    • To third parties we use to support the internal operations of our Website and who are bound by contractual or other obligations to use the information only for such purpose and to keep the information confidential.
    • To third parties we use to perform functions on our behalf in relation to Kids’ Growing City’s operations. Examples include web hosting companies, payment companies and fulfillment companies.
    • If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kids’ Growing City, our customers or others, including to:
    • protect the safety of a child;
    • – protect the safety and security of the Website; or
    • – enable us to take precautions against liability.
    • – to law enforcement agencies or for an investigation related to public safety.
  2. Commitment to Data Security

All information collected from you is stored in a technically and physically secure environment. We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

  1. Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Contacting Us

If you need to contact us, you can email us at educate@kidsgrowingcity.ca, or call us at 416-494-5059.

We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.